Contact Information
Phone: 315-866-0300 x8555
Office: JH 113
Information Services
The Information Services department comprises four technical areas that provide services for students, faculty, staff and the community.
- Programmers maintain the 'Banner/Student Online Services' database which provides vital academic information.
- The webmaster maintains both global and internal web pages which provide valuable information regarding College programs, services, events and resources.
- Network technicians maintain the electronic infrastructure that allows communication between campus users and computing resources.
- Computer User Services technicians maintain the computing hardware and software so that campus users have access to reliable equipment and technical assistance.
- The department works together to manage and support the College's technology infrastructure to ensure an enriched teaching and learning environment as well as efficient and effective operations.
IS Request for Hardware/Software
Request for Approval of Social Media Initiative
Staff
| Name | Title | Room | Phone |
|---|---|---|---|
| AnneMarie Ambrose | Executive Director of Information Services | JH 114D | 315-866-0300 x8625 |
| Mark Harris | Director of RTV/AV Services | TC 224 | 315-866-0300 x8730 |
| James Kowalczik | Network Administrator | JH 110A | 315-866-0300 x8445 |
| Michelle MacEnroe | Assistant Network Administrator | JH 113 | 315-866-0300 x8266 |
| Brad Morse | Webmaster | JH 110B | 315-866-0300 x8265 |
| Karen Ayouch | Senior Systems Programmer/Analyst | JH 114C | 315-866-0300 x8367 |
| Michael Stockman | Systems Programmer/Analyst | JH 114B | 315-866-0300 x8446 |
| Wendy Stevens | Systems Programmer/Analyst | JH 114A | 315-866-0300 x8266 |
| William Stagg | Network Technician | JH 110C | 315-866-0300 x8449 |
| Rebecca Alford | Technology Support Technician | JH 113 | 315-866-0300 x8729 |
| Kiel Adams | Technology Support Technician | JH 113 | 315-866-0300 x8205 |
| Frank Drapalski | Technology Support Technician | JH 113 | 315-866-0300 x8379 |
| Robert Schultz | Coordinator, RTV/AV Services | TC 115 | 315-866-0300 x8238 |
| Michael Giudice | Technical Assistant, RTV/AV Services | TC 207 | 315-866-0300 x8355 |
| James Charzuk | Technical Assistant, RTV Services | TC 227 | 315-866-0300 x8760 |
Support Hours
| Help Desk | Fall/Spring | Summer |
|---|---|---|
| Faculty/Staff & Students | 8:00 AM - 4:00 PM | 8:00 AM - 4:00 PM |